ENT Clinic of the shortest waiting list ever!

I could not contain myself when I found out about this: a visiting ENT Clinic at KASP!!!!!

Not sure when it all started but basically there are three days when the Klinik Audiologi dan Sains Pertuturan UKM hosts a visiting ENT Specialist: Tuesday, Wednesday and Friday. What's the fuss is all about, you say? Well let me break it down for ya.

1. To see an ENT Specialist, let alone a specialist at a public centre usually takes agesssss. There is a long waiting list, and come appointment day, you still have to wait for hourssss (maybe I'm exaggerating a little bit but at some places it is true). Sometimes even seeing a private Specialist takes time too, because they can get quite busy. I mean, they are not just seeing people with ear problems, but also the nose, and throat; so don't go expecting they attend to one part of the body only.

2. Why pay more?

Would you believe that it's only RM53 (GST included) to get the consultation of this visiting Specialist?! And follow ups are only at RM31.80 per session! Tell me you're screaming "NO FRIGGIN' WAY!" right now because that was what I said when I found out. Of course you need a referral letter; once you have that just make the call and they'll put you on the almost non-existent waiting list and before long, they'll book you in!

FOC for government staffs (with GL); school/college/university students (with letter from the institution); pensioners (with card); OKU (with card); and senior citizens (with MyKad)

3. They do ear toilets too! From RM10.60! Out of this world. If you're not sure what ear toilet means. Google it. I'm just joking, what's the use of my blog if I don't talk about it? Basically anyone who has a blocked ear goes through ear toilet where they clean the ears for you. Sometimes it takes more than a visit, because you may have dead-hard wax that just won't come out at first tug. Highly recommended for those who gets in trouble for always pushing their wax in with the cotton buds (Big NO NO).

4. Read my previous post about the Klinik Audiologi dan Sains Pertuturan.

5. The ENT Specialists are from PPUKM. Experienced medical professionals. I would write their names but I won't just in case when you read this they're no longer visiting and it's a different specialist. Plus, they have an in-house medical assistant, audiologists, speech therapists, relevant professionals... This ain't some dodgy clinic guys!

Curious? Have queries? Give the clinic a call! 03-9289 5040/5041.

Where Can I Do a Hearing Test in KL?

I know a lot of people are not aware of this top-notch hearing assessment facility right in the heart of Kuala Lumpur. Not the General Hospital. Not one of the many private hospitals in Kuala Lumpur. This particular clinic is secluded near to the beautiful Titiwangsa Lake, and also near to the opening-soon Klinik Kesihatan Kuala Lumpur. It is none other than Klinik Audiologi dan Sains Pertuturan (KASP) of Health Science Faculty, UKM, Kuala Lumpur campus.

It is open to the public, but no walk-ins. Appointments by bookings only and to do so, make sure you have a referral letter (from a medical practitioner, be it public or private) with you.

So with that letter in hand, you give a call to the clinic’s reception at 03-92895040/ 5041, anytime between 8am to 5.30pm during weekdays. Bear in mind though, this is a teaching facility, so most likely you will be seen by a student, especially if your appointment is in the morning. BUT an experienced clinician will supervise that student, so you’re in good hands really. First appointment starts at 9am and the last appointment at 3.30pm. If you INSIST on seeing a clinician and not a student, feel free to be on the waiting list. But it shouldn’t take you months to be seen. If you ask me, two heads are better than one, and wouldn’t you just love the opportunity to bully a student? :D Unless of course, you have a real issue and you might want a serious, experienced head to look into it.

What happens in the appointment? Each appointment takes up to one hour, depending on the complexity. First appointment is usually the hearing assessment, which typically is the audiometric test where you will get an audiogram/ chart indicating your hearing levels. Audiologist will then advise you what to do next. If you need hearing aids, typically it would require you a follow up appointment.

HOW MUCH?! Flat rate for babies up to adults. Non-government employees have to pay RM61.80 (including GST) for the first appointment, and subsequent appointments (if necessary) cost RM31.80 per session. For government staffs, ensure that you have a hard copy of a Guarantee Letter (GL) from your HR (I guess?) for a free assessment.

OKU individuals, pensioners and senior citizens get this service FOC. But don’t rock up to the clinic empty-handed; bring the referral letter and your OKU/pensioner card please! Oh, and local students with a letter from the school (not medical doctor) don’t have to pay for the service as well.

The clinic is well set-up (remember, it’s a teaching facility so they have everything!). Location is in the heart of KL so easily accessible. Parking is abundant and free. And it’s not busy with people. I mean, you don’t even have to be a person with hearing impairment to come and have your hearing assessed, it’s always good to get a baseline audiogram! Or if you have been worried about your parents’ hearing but don’t want to spend so much on the initial test, or be pressured to get a hearing aid (this clinic is not profit-oriented), KASP is THE place to go.

So what are you waiting for? Get that referral letter and make that appointment now ☺

PS: I might just do YOUR hearing test ☺

PPS: Speech assessments are a bit more complex. Call them for any enquiries for speech therapy etc.

PPPS: non-Malaysians can book an appointment too! You just have to pay a little bit more.

Hearing Aid for Cheap!

Yes. I haven’t been updating my blog. But apparently, people still read my blog, so here goes.

I was googling for some ideas to embark on a monumental project for the betterment of the hearing impaired community in Malaysia (drama, exaggeration at my finest); and that search ended up on lelong.com.my (a local version of ebay). So guess what I saw. Hearing aid selling for RM29.64… including free shipping!

11 sold!!!

I found it amusing and sad at the same time. It reminded me of the time when I was in Melbourne, when my husband showed me a text in a group chat. One of the group members in Malaysia was asking for one of their mates in Melbourne to buy a hearing aid on ebay for his relative. Obviously I have educated my husband well. He consulted me as soon as he saw that text. I put on my audiologist hat and answered in the most diplomatic way possible. It was something along the line of,

“Hearing aid is not something that you can buy off the rack. For vision, you wear glasses/spectacles to see. And to get that glasses/specs, you see an optometrist to be prescribed with the right glasses/specs, otherwise you will just damage your vision further! Likewise with hearing, same concept applies. You just don’t get a hearing aid from any Tom, Dick or Harry; you see an audiologist so that you get the right prescription for your hearing aids. An audiologist is a professional that can test your hearing and advise what is the best way to manage the hearing loss (if that is the case). I understand why people would consider getting them off ebay because hearing aids can be really expensive. But if it’s not fitted properly, you might just worsen your hearing and consequently make that user not want to wear hearing aids at all! In fact, he/she would feel better off without any aid, when all it needed was the right fitting. Please do consult an audiologist before making that purchase… you can see them at major hospitals in Malaysia or any hearing clinics/hearing aid centres.”

There was quite a long pause before anybody responded. Which means either they are digesting the information (yay!), or they couldn’t care less to read the whole thing. But then somebody suggested a friend who is in fact, an audiologist, so that was good. But the person who initiated the text said he’s just asking, he’ll let his relative know. Hopefully after all these years, his relative did get the right help!

So.If you’re an audiologist reading this. Do YOU find it disturbing that about a few units of these cheap aids have been sold? Share me your thoughts ☺ And if you’re on the web prowling for hearing aids, would you still buy a cheap hearing aid off the rack/ebay without consulting a professional? Do let me know as well! Obviously there’s something that is making you not convinced to seek an audiologist’s help…